Our system highlights all of the critical financial metrics at employee, store and corporate level.

Retail Metrics define financial performance for all stakeholders. It's critical that all employees
measure performance using the same criteria and understand the relevance of each metric
and how it influences the bottom line.

Our system explains and defines the basic metrics starting at employee level and then rolls up
to store and ultimately corporate level.

Many retailers get confused with all the financial data out there and are unsure what metrics
are the most important to monitor and work with.

BONUS: Our system not only explains the role of each retail metric, but includes Retail Excel spreadsheets
that "roll up" from employee to store to corporate level. The spreadsheets can be easily customized
and are ready to use by your organization.

IMPORTANT: In our manual, we outline:

• An explanation of the specific metric and its relevance
• Review and explanation of the actual mathematical formula
• Detailed explanation of what trends indicate and what action to take to improve the metric performance

Retail metrics enable organizations to "drill down" and understand strengths and weaknesses by store as well as
compare store and employee performance. Our retail metrics empower retailers to focus on hot performance
issues and most importantly TAKE ACTION to correct deficiencies and capitalize on strengths.

Our Retail Metrics must be part of CONTINUOUS IMPROVEMENT practices at employee, store and
corporate level.

Here are some of the Retail Metrics that all retailers should understand and monitor for ongoing
improvement:

EMPLOYEE LEVEL

• Sales Per hour
• Average Sale Amount
• Average Multiple Sale Units
• Employee Sales by Category

STORE LEVEL

• Sales Per Hour
• Sales by Category
• Sales by Time of Day
• Sales per Square Foot
• Wages to Sales Ratio
• Sales to Last Year
• Sales Season to Date
• Sales Year To Date
• Wages to Budget
• Inventory Turns Rate
• Gross Margin
• Inventory to Sales Ratio
• Dollar Value - Days of Inventory Remaining
• Base Customer Overhead Dollars
• Net Profit per Transaction
• Turnover ranking by category
• Square foot occupancy by category
• Occupancy Costs to Sales Ratio
• Repeat Customer Percentage Ratio
• Sales Conversion Ratio to Traffic
• Traffic Levels by Day
• Open to Buy

CORPORATE LEVEL (Many Store Metrics Roll-Up to determine Corporate Performance)

• Sales Per Hour - Corporate
• Sales by Category - Corporate
• Sales per Square Foot - Corporate
• Wages to Sales Ratio - Corporate
• Sales to Last Year - Corporate
• Sales Season to Date - Corporate
• Sales Year To Date - Corporate
• Wages to Budget - Corporate
• Inventory Turns Rate - Corporate
• Gross Margin - Corporate
• Inventory to Sales Ratio - Corporate
• Dollar Value - Days of Inventory Remaining - Corporate
• Net Profit per Transaction - Corporate
• Turnover ranking by category - Corporate
• Square foot occupancy by category - Corporate
• Occupancy Costs to Sales Ratio by store
• Sales Conversion Ratio to Traffic by store
• Open to Buy - Corporate
• Customer Satisfaction ratio
• Return on Advertising Investment
• Gross Margin trend  by Season